Honesty

Switzerland and Trust

A few days ago I was waiting for friends to catch a train to go on a hike and I forgot to start easyride before the start of the train journey. As soon as I realised I started the app but when I arrived one stop away it was ignored. If the friends had been on time I would have started the tracking sooner.

To be clear it’s the SBB app that chose not to charge me for the journey I forgot to start tracking from the start. If it had looked at the time I started moving, and the train that started at the same time, then it could have extrapolated the ride I had tried to pay for.