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Cheapening the user experience

There are a great diversity of websites out there and each one has it’s own strengths. As a result of this it is not unusual for me to visit twenty to thirty websites on a daily basis, from the likes of twitter, my own website, news sites and more. What this means is that I find the tools that are best for what I want to do on a variety of websites. To each website it’s own purpose. That’s why I’m so dissapointed with what facebook has become at the moment. In the good old days of e-mail use you would start with a clean account and every e-mail you received you wanted. As a result you might get one or two e-mails every few days but they were of interest. Over time spammers started sending their junk and this personal space was less personal space. At around the same time friends began sending chainmail, participating on “which character are you most like” and other activities. As a result of this there was a lot of static which meant more time would be wasted processing the influx of information. This problem then came to social networking websites. One of the weaknesses of myspace was that everyone could put megabytes of junk on their pages and the website would slow down and crash certain browsers. In other situations people spam you via the bulletin boards in such way that you start to ignore them. I thought that facebook was different. I used to view facebook as a mature online community that was about people keeping in touch with their friends. The sharing of personal images, personal videos and personal work was great. That is, until the api came along. A I look at the daily requests on facebook I have zombies biting me, I have several application requests that do the same thing for music and more. The “questions for friends” api is one of those useless api that makes you sign into a service you don’t want to use so that you can read the question a friend wants to ask you. The “compare me to my friends” api is another annoying one. Yesterday I noticed that I was more likely than someone else to do something and I signed up for the api, unselecting all the elements that would advertise the api to those in my news feed. I wanted to see whom I had been compared to but found out that I had to answer fifty questions before being able to use the api. At this point I removed the api. The beauty of the World Wide Web is the vast amount of specialised websites and tools that allow for the sharing of a variety of elements. If I want friends to know about my travels then I’ve got World66, website I used before going to Poland. If I want to talk about good food and restaurants then I’ll drop by Trusted Places and read what users have written. If I want to play games online then I’d go to Kraland, nainwak, travian and a number of other websites. I see Facebook as the modern version of the phonebook where I can keep up to date with what friends are doing and where they are geographically. I enjoy the ability to see photographs and videos of what they’re doing but hate being spammed with movie trailers and other junk. I want facebook to be about my network of friends and what they’re doing in the real world. If there is too much extraneous content then I shall be looking for a less populist website. The fact that it’s been banned in certain work environments demonstrates it’s declining value as a social networking website.

France leads the way with Freebox HD

For those who are interested in community video French operator Free is providing one of the most interesting services around at the moment. They are offering you a user generated television channel and the technology to broadcast content live from the comfort of you own home. All you need is a subscription to ADSL 2 and the Freebox HD box. The idea behind this service is to bring community video straight to the user. Youtube gives people the chance to upload poorly produced content so that the masses may view them. Current TV provides a website where users submit content and hope that it works it’s way up to being broadcast. Blogtv allows people to chat and is interesting for live events. Operator 11 is currently my little favourite thanks to it’s ability to switch from one webcam to another with participants from around the world. It’s great and offers you the ability to plug in a dv camera but is let down by picture quality. Free are revolutionising the process. They are providing the user with break out boxes that take the video content, either via s-video or another method and encode the content within the box. From this point on there are two options. The first of these is to provide the content live at a lesser quality level or share it differed, in other words once the data has been transferred from one point to another. According to SVM the compressed video is around 1,4 gigabytes for an hour. Normal DV streams would be 12 gigabytes per hour but with the correct encoding they’ve saved on space. If you want to find out more about this service then the SVM article can be found here. It includes a video. The content is only in French though.

As featured on Operator 11

After a long but great day of work I came home to do The Twitter Vox show with Loudmouthman and two guests. We were joined by Goldie Katsu and Malburns. We discussed what it’s like to reach 3000 tweets and the conversation moved towards the advantages of using twitter when part of global communities like Second Life. We had some interesting insights and the conversation progressed well. It’s a good show and can be found here.

The Modern phonebook

Recently I have been trying to categorise websites and how they are used into single words. To this end I have recently started to view facebook as a self actualising phonebook. There are a number of factors which help to contribute to this feeling. One of these is the ability for me to add all “real life” friends without adding any “virtual friends” - friends I do not know in person. In so doing it limits the number of people in my contact list to those I have talked to in person at least once, but occasionally spanning two decades or more. What is great about facebook is that those you have not seen in a decade are once more part of your daily life. I look at what people are posting and I know they’re in a number of countries. I can see which are their favourite films, whether they have recently travelled, whether relationships have crashed and burned or more. I can also see what they’re up to. Twice in the last week I have noticed events put on by friends. One event was by friends whom are part of my University of Westminster days whilst others are from when i was a Bournemouth University student (albeit in Weymouh an hour away). When I went to the Westminster event I recognised quite a few faces since they are part of my recent history. It allowed me to meet new people and one comment was interesting. The girl who organised the event commented that most of these people did not know any others. She was the degree of seperation between all of us. As the night progressed so the links would strengthen and people who had been strangers just a few hours before would become familiar once again. The next day saw me going to another facebook event but this time with people I had not seen for half a decade. By taking a look at the newsfeed in facebook I could catch up with these people. I saw that one friend was having their birthday that night and that another friend from the same time period was also going to be there. Looking through the photo stream I could see what the latest adventure had been. If people think that it’s important to mention something then it’s easy for you to notice and aknowledge this once you meet them next time. When  you think of a phonebook you usually associate a limted amount of details like phone number, address, business and address. Facebook gives these details but it also gives us so much more. It’s a great tool for those of us who are mobile and willing to travel. There are three contributing factors which help make facebook popular; the first of these is mobility, the second is international travel and the last is broadband.  The first two factors are related. I am thinking about the distance and time it takes to get from where you live to where the friend lives. If you’re in North London and your friend is in North London then it’s easier to keep in touch via the facebook newsfeed than to commute over an hour to see that individual. At the same time as more of us have international groups of friends so the cost of phone calls and ability to see how friends regularly declines. We need technology that allows us to keep up to date with friends and that’s why we need the enhanced phonebook. Broadband is the enabling technology. There is a lot of information. Imagine taking two hundred pictures of an event where twenty of your friends are. If you have to mail each of these to each friend then this is going to take a lot of time and effort. Facebook allows you to do this without hinking about it, hence keeping friends you may not see frequently current to the life you are currently leading.  In effect the more open your network of friends are the easier it is to remain up to date with current developments.  At this moment in time Facebook is one of the best adapted to these needs

Ijustine and the Fake Steve Jobs

The fake Steve Jobs linked to this video before writing a short commentary. Fake Steve Jobs truly does hate me. His 2nd hate post: http://tweetl.com/0u8 _ “Phone Bill Girl and one of her fellow Ph.D. candidates are discussing the work of Roland Barthes and narrative theory in the context of Derrida and Chomsky, with a deftly handled digression into the recurring sexism of Norman Mailer’s work” _ I have no idea where the inspiration for the video came from but the little remark is amusing. Fake Steve’s comment is about citizen journalism and by referencing Ijustine’s video he brings a satirical look at the question. In effect we hear so much about problems with accuracy and mis-information that this video is a nice break. it’s satirizing the idea of citizen journalism. _“Somewhere in heaven, Marshall McLuhan is weeping. Either that or laughing his ass off.“  _ This comment is particularly relevant to the quote I used two or three days ago. _…makes each of us present and accessible to every other person in the world. To a large degree our co-presence everywhere at once in the electric age is a fact of passive, rather than active, experience. _ Marshall McLuhan wrote that last comment fourty three years ago and today it’s a reality, but not as he envisaged it. The video of Justine having a little fun with a friend is a perfect representation of what the Web has become. Having spent some time researching the Operator 11 movement I have been surprised to find that people are video chatting to each other in a public place. Some of them are without shirts, others have a glass or a bottle next to them and yet more are falling asleep. People are living their lives online. They’re going out to meet friends but they’re also social from the comfort of home. Looking at what several people have done on operatr 11 I found myself thinking that this is beavis and butthead web 2.0.  The reason behind this thought is the nature of the programs. Users like Rubberbangirl start a “show” and users connect to the stream and comment both in video and through the text chat. As they do so we get a sense of community and well being. Anyone anywhere in the world can participate at any time of day and McLuhan’s thoughts are getting more concrete with every day that passes. At this moment in time Justine and other participants of Justin.tv are walking with the cameras life casting their lives. At the same time hundreds of people are sitting behind their computer screens at home watching as a number of lives occur in real life. Within a few months I expect that we’ll see these streams straight to mobile phones so that as one person lives and broadcasts their life so someone else is living their life as they watch another. We’re living in the digital/electric age where everyone can talk to everyone else. Whilst Fake Steve is having fun in his way so we see a little snippet of how Justine has her own fun. Neither of them is write or wrong. They’re reflections of trends that are active. The only difference is that whereas Fake Steve and Justine have a high profile so most users are still relatively anonymous.

Twitter Vox was a success

For the Socialset of the net. » Talking about a Revolution. - Aug 4, 2007

[…] occured over at Twitter Vox, hosted at Operator 11 and directed by Twitter member warzabidul, Richard Azia . The other participants for this show were myself, Loudmouthman , Phil Cambell and Rotjong. The […]

Interesting experiment. I had two problems: audio levels go up and down - it would be good to avoid having too much difference of levels between sources. And operator11 needs a way of resuming the session. I moved away by accident from the page and could not resume from where I left without having to go through the whole programme again. Carry on experimenting!

McLuhan's Thoughts And How They May Relate To Twitter

“The simultaneity of electric communication, also characteristic of our nervous system, makes each of us present and accessible to every other person in the world. To a large degree, our co-presence everywhere at once in the electric age is a fact of passive, rather than active, experience. Actively we are more likely to have this awareness when reading the newspaper or watching a tv show.”

Marshall McLuhan - 1964

Marshall McLuhan was well known for a period because of the theories he developed but over time he went into disrepute as people lost interest in his ideas. When the Internet and a new form of interaction with it, the World Wide Web came to be so McLuhan’s theories would once again become more relevant, at which point people began reading and studying his works, adapting them to this day and age.  I particularly the quote above. “makes each of us present and accessible to every other person in the world” describes twitter succinctly. When you have some free time later in the day take a look at twittervision and you will have a graphic representation of what McLuhan was talking about.

Forums Are The Sandbox Of The Web

The concept of community is an old one, coming from an evolutionary need for more than one pair of eyes to watch out for predators and other threats. over time the sense of community has evolved and become as great as it is today. There are however pockets of social discord. I believe that forums are the sandboxes of the World Wide Web. In chatrooms, there are always three or four people who chat together in the public space, whilst all around people ask A(ge), S(ex), L(ocation) - or at least they did. Today, everyone has a profile and the question is now redundant. When individuals stir up trouble the room will resolve this problem. Just two nights ago whilst on operator11.com, I saw a little skirmish that was quickly resolved and I realised that even when people are in an audiovisual medium online there can be moments of tension. That’s on a medium that’s fleeting. You write your comment, then someone else does and you have a conversation which will disappear whilst the ideas remain. Forums are another social beast. They take a lot of time to create and require a number of elements. First, they need people who spend a lot of time online. They can belong to communities of artists, fans of Apple products, or part of the scientific community. They are built as a place where conversations and debates can take place. They can help you resolve computer problems or advertise the work you’ve done. They are great because whilst they require participants to spend a lot of time over a period of weeks, they are relatively easy to interact with. If you want to write a long post you can, and if you just want to say that you agree or disagree, you can say so in just one line. Some of these groups have become tight-knit, like villages or year grades within a school. Everyone knows everyone else and so a “gang mentality”, for lack of a better term, arises. They all send each other private messages, they’ve met and they’ve chatted. They’ve been friends for years. They’re isolated hence my use of the word sandbox. As you spend more and more time in a community so it feels like your home and feels like a place where strangers are no longer welcome. I’ve been a member of many forums and I’ve been known to post heavily within these communities, but only when I am accepted. For a long time, I was a member of two communities and I would spend hours in both. I wrote about them so if you do a little research you may find which ones I am talking about. Today for the first time in months I joined a forum (which I will not identify) and decided to introduce myself, after seeing that someone on Facebook had recommended the site. I wrote my post and looked at other websites for some time before returning to the site. I read one comment and it was positive but the second one was offensive. It’s common knowledge on the world wide web that 80% of communication is nonverbal therefore if you write something be aware that it may be misunderstood. If it’s written and it’s within a forum then beware of the gang mentality because they will attack you. I wrote a response to the message I received and asked what that person thought should be the second line of the introduction, rather than the one I had written. That’s when one member and then another, and then a third began attacking me, dissecting and ripping apart any simple mistake, as if they were piranha on a lamb’s leg. They had a field day, really enjoying the destruction of my persona. I was hurt. I thought that this was going to be a professional website where I could have an intelligent conversation and advice on how to get work but instead they showed a complete disregard for social civility on a web forum. You don’t use caps lock and you don’t use bold characters to make your point. You write in one font and make sure that you’ve understood what was intended by the post. They didn’t. I’m reminded of the reason why I am no longer part of any forums (although I still have my logins.) Why be part of something small when you can part of something bigger, on a global scale. The blogosphere and web 2.0 are based on the idea that you’re part of a global interactive community. Anyone can become part of it and you prove himself by the quality of his writing and logic. There are groups of friends, but these are healthy. They look outwards and have no boundaries. It is for this reason that a new generation of social groups has formed on the World Wide Web. These are based around communities in the physical world. That’s where Facebook, MySpace, and Twitter come in. These three social networking websites work on one simple principle. These are friends that you know in real life, people you have shared dinners with, worked with, played with, and grown up with. Everyone knows each other and behaves himself. If I say something out of line five others will make sure I know how to be a better member of the community but they won’t attempt to destroy me. If there is a problem they will help me and show compassion. They will show each other this. When I went to the Twitter meet up I met some great people. I met people who share my interest in technology - the conversation was easy. They all write and express themselves in public. They have blogs, audio podcasts, and video programs and they’re interacting in an open system, where you know their names. It’s welcoming. It’s the mature web. It’s web 2.0. It’s filled with ideas and dynamism. A little later in the day I checked the website URL and found out that this was a free forum that was part of a larger domain. Good forums are all paid for by the community leader. As a result, the conversations and sense of community are far more welcoming and that’s what people look for before joining.

Net Neutrality and The United Kingdom

Slashdot today quoted Small fries as saying that the Net Neutrality Debate crosses the Atlantic.

Analysts believe that ISPs will be forced to place stringent caps on consumers’ internet use and raise prices to curb usage. Attempts have been made by players in the industry to form a united front against the BBC by asking the Internet Service Providers’ Association to lead the campaign on the iPlayer issue.

There is a golden age for video sharing online. With services like operator 11, I can’t help but look forward to future versions as bandwidth increases. The idea that an ISP would think of “stringent caps on consumers’ internet use…” appears counterproductive. Apple has recently sold over 3 billion songs on iTunes, now imagine how many films they could sell if only they provided movies to Europe and the rest of the world. Tell those people they need to pay extra for the bandwidth and see how they respond. Add to this the recent article about a grandmother in Sweden getting 40Gbs per second to her home, taking into account that countries such as Japan have 100+ Mb/s and the recent increase of bandwidth in Switzerland and you may conclude that there is no need to increase the cost of bandwidth or throttle packets from programs such as the iplayer because other countries are doing the opposite. With the “BBC … being asked to cough up to pay for bandwidth charges, otherwise, traffic shaping will be used to limit access to the iPlayer” is surprising because of its role as a public service broadcaster and because of the user license fee paid by all television owners in the UK. This content is already available to the British public and they have paid for it. Various ISP thinking of getting more money out of new developments goes against the purpose of the World Wide Web and current social trends which require increased bandwidth. A decade ago the web was static pages of text with the occasional image whereas now it’s video and radio on demand where the user creates their experience according to their feelings. As people spend more time online so their need for interesting activities increases hence photo sharing and increasingly video sharing websites. These websites need bandwidth and a lot of it. As I write this article I’m listening to a stream coming from Last.fm. Last night I was watching three simultaneous streams from Operator 11 and found that I could stream from two laptops at once to this website. I was using a lot of bandwidth and it worked flawlessly. By giving the user the freedom they desire for how they use the internet and a variety of websites so you allow new phenomena to occur. With restrictions on photo-sharing Flickr would never have been and it’s the same with Youtube. Restrictions stifle creativity and markets that should have been stagnant rather than improving. As a result, I am for net neutrality because of how many great things are currently accessible online. I also believe that those analysts should experiment with the medium and see what doors are open as a result of new trends and see whether they can subsidise these startups.